Failed to update snapshot status for – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 2.3-2.3

Briefly, this error occurs when Elasticsearch is unable to update the status of a snapshot, possibly due to issues with the snapshot repository, network connectivity, or insufficient permissions. To resolve this, you can check the repository’s configuration and ensure it’s correctly set up. Also, verify network connectivity between Elasticsearch and the repository. Lastly, ensure Elasticsearch has the necessary permissions to write to the repository.

This guide will help you check for common problems that cause the log ” failed to update snapshot status for [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: restore and snapshot.

 
 

restore

Overview

In Elasticsearch, restore refers to the snapshot restore mechanism, which returns indices or clusters to a previous, saved state. You can restore the entire cluster from the snapshot or restore an individual index or selected indices.

Examples

To restore the whole snapshot:

POST /_snapshot/my_backup/snapshot-01-11-2019/_restore

To restore an individual index:

POST /_snapshot/my_backup/snapshot-01-11-2019/_restore
{
  "indices": "my_index"
}

Notes

  • If you are using a security tool like Searchguard, the snapshot restore capability must be enabled in elasticsearch.yml. Otherwise, it will throw a security exception.

Common issues

  • If an index or indices already exist with the same names as those you are going to restore, they need to either be closed or deleted before you can restore from a snapshot. Otherwise, the restore operation will fail due to an error that the index already exists.
 
 

snapshot

Overview

What is an Elasticsearch snapshot?

An Elasticsearch snapshot is a backup of an index taken from a running cluster. Snapshots are taken incrementally. This means that when Elasticsearch creates a snapshot of an index, it will not copy any data that was already backed up in an earlier snapshot of the index (unless it was changed). Therefore, it is recommended to take snapshots often.

You can restore snapshots into a running cluster via the restore API. Snapshots can only be restored to versions of Elasticsearch that can read the indices. Check the version compatibility before you restore. You can’t restore an index to a cluster that is more than one version above the index version.

The following repository types are supported:

  • File system location
  • S3 object storage 
  • HDFS
  • Azure and Google Cloud storage

Examples

An example of using S3 repository for Elasticsearch:

PUT _snapshot/backups
{
    "type": "s3",
    "settings": {
      "bucket": "elastic",
      "endpoint": "10.3.10.10:9000",
      "protocol": "http"
    }
}

You will also need to set the S3 access key and secret key in Elasticsearch key store.

bin/elasticsearch-keystore add s3.client.default.access_key
bin/elasticsearch-keystore add s3.client.default.secret_key

Taking a snapshot

Once the repo is set, taking a snapshot is just an API call.

PUT /_snapshot/backup/my_snapshot-01-10-2019

Where backup is the name of snapshot repo, and my_snapshot-01-10-2019 is the name of the snapshot. The above example will take a snapshot of all the indices. To take a snapshot of specific indices, provide the names of the indices you would like a snapshot of. 

PUT /_snapshot/backup/my_snapshot-01-10-2019
{
  "indices": "my_index_1,my_index_2"
  }
}

Restoring a snapshot

Restoring from a snapshot is also an API call:

POST /_snapshot/backup/my_snapshot-01-10-2019
/_restore
{
  "indices": "index_1,index_2"
}

This will restore index_1 and index_2 from the snapshot my_snapshot-01-10-2019 in backup repository.

Notes and good things to know

  • Snapshot repository needs to be set up before you can take a snapshot, and you will need to install the S3 repository plugin as well if you plan to use a repository with S3 as backend storage.
sudo bin/elasticsearch-plugin install repository-s3
  • You can use curator_cli tool to automate taking snapshots such as Cron, Kenkins or Kubernetes job schedule.
  • It is better to use Elasticsearch snapshots instead of disk backups/snapshots. An index must be closed in order to be restored.
  • Another option is to delete the index before restoring it. The snapshot and restore mechanism can also be used to copy data from one cluster to another cluster.
  • If you don’t have S3 storage , you can run minio with NFS backend to create an S3 equivalent for your cluster snapshots
  • When the operation is retried, it will only try to snapshot any shards that failed on the initial operation, until the snapshot succeeds.
  • It is better to have the snapshot repo on the local network with Elasticsearch or configure/design the repository for high write throughput so that you don’t have to deal with partial snapshots.
  • The snapshot operation will fail if there is a missing index. Setting the ignore_unavailable option to true will cause indices that do not exist to be ignored during snapshot operation. 
  • If you are using some open source security tool such as SearchGuard, you will need to configure the Elasticsearch snapshot restore settings on the cluster before you can restore any snapshot. 
  • In elasticsearch.yml:
searchguard.enable_snapshot_restore_privilege: true

Create data backups automatically without using snapshots

If having backups of your data is important to you and your operations, snapshots may not be ideal for you. Firstly, there are the problems mentioned above, but you also run the risk of losing any data generated in the time elapsed since the last snapshot was stored.

If, for example, you designate a snapshot and restore process to occur every 5 minutes, the data being backed up is always 5 minutes behind. If a cluster fails 4 minutes after the last snapshot was taken, 4 minutes of data will be completely lost.

Opster’s Multi-Cluster Load Balancer mirrors data to multiple clusters in real time to ensure complete data recovery, meaning there are zero time gaps and you’ll never run the risk of losing valuable data. To book a demo of the Mutli-Cluster Load Balancer, click here.

 
 

Log Context

Log “failed to update snapshot status for [{}]” classname is RestoreService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

             private void notifyListeners(SnapshotId snapshotId; RestoreInfo restoreInfo) {
                for (ActionListener listener : listeners) {
                    try {
                        listener.onResponse(new RestoreCompletionResponse(snapshotId; restoreInfo));
                    } catch (Throwable e) {
                        logger.warn("failed to update snapshot status for [{}]"; e; listener);
                    }
                }
            }
        });
    }

 

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