The SMTP SSL settings that are configured for Account – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.7-7.15

Briefly, this error occurs when the SMTP SSL settings configured for an account in Elasticsearch are incorrect or not properly set up. This could be due to wrong credentials, incorrect port number, or a misconfigured SSL certificate. To resolve this issue, you can verify the SMTP settings, ensure the correct port is used, and check the SSL certificate for validity. If the problem persists, consider resetting the SMTP settings or reconfiguring the SSL certificate.

This guide will help you check for common problems that cause the log ” The SMTP SSL settings [{}] that are configured for Account [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin, settings.

Log Context

Log “The SMTP SSL settings [{}] that are configured for Account [{}]” classname is Account.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                String sslKeys = smtp.properties.keySet().stream()
                    .map(String::valueOf)
                    .filter(key -> key.startsWith("mail.smtp.ssl."))
                    .collect(Collectors.joining(";"));
                if (sslKeys.isEmpty() == false) {
                    logger.warn("The SMTP SSL settings [{}] that are configured for Account [{}]" +
                            " will be ignored due to the notification SSL settings in [{}]";
                        sslKeys; name; EMAIL_NOTIFICATION_SSL_PREFIX);
                }
                smtp.setSocketFactory(sslSocketFactory);
            }

 

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