Failed to retrieve stats for shard – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.12-7.15

Briefly, this error occurs when Elasticsearch is unable to fetch statistics for a specific shard, possibly due to the shard being unavailable or corrupted. To resolve this issue, you can try the following: 1) Check the health of your cluster and ensure all nodes are up and running. 2) Verify the status of the shard in question. If it’s unassigned, you may need to manually assign it. 3) If the shard is corrupted, you might need to restore it from a backup. 4) Ensure that your Elasticsearch version is up-to-date, as older versions may have bugs causing this issue.

This guide will help you check for common problems that cause the log ” failed to retrieve stats for shard [{}][{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: cluster, shard.

Log Context

Log “failed to retrieve stats for shard [{}][{}]” classname is InternalClusterInfoService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                                    }
                                }
                                logger.trace(new ParameterizedMessage("failed to retrieve stats for shard [{}][{}]";
                                        shardFailure.index(); shardFailure.shardId()); shardFailure.getCause());
                            } else {
                                logger.warn(new ParameterizedMessage("failed to retrieve stats for shard [{}][{}]";
                                        shardFailure.index(); shardFailure.shardId()); shardFailure.getCause());
                            }
                        }
                    }

 

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