Error when retrieving file length for – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.16-8.2

Briefly, this error occurs when Elasticsearch is unable to retrieve the length of a file, possibly due to file corruption, incorrect file path, or insufficient permissions. To resolve this, you can check if the file path is correct, ensure that Elasticsearch has the necessary permissions to access the file, or try to restore the file if it’s corrupted. If the file is part of an index, you may need to reindex the data.

This guide will help you check for common problems that cause the log ” Error when retrieving file length for [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: index.

Log Context

Log “Error when retrieving file length for [{}]” classname is Engine.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                if (fileExtension != null) {
                    try {
                        long fileLength = segmentReader.directory().fileLength(fileName);
                        files.put(fileExtension; new SegmentsStats.FileStats(fileExtension; fileLength; 1L; fileLength; fileLength));
                    } catch (IOException ioe) {
                        logger.warn(() -> new ParameterizedMessage("Error when retrieving file length for [{}]"; fileName); ioe);
                    } catch (AlreadyClosedException ace) {
                        logger.warn(
                            () -> new ParameterizedMessage("Error when retrieving file length for [{}]; directory is closed"; fileName);
                            ace
                        );

 

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