Error when retrieving file length for fileName – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 8.3-8.9

Briefly, this error occurs when Elasticsearch is unable to retrieve the length of a specific file. This could be due to the file being inaccessible, corrupted, or non-existent. To resolve this issue, you can try the following: 1) Check if the file exists and is accessible. 2) Verify the file’s integrity to ensure it’s not corrupted. 3) Check the file permissions to ensure Elasticsearch has the necessary rights to access it. 4) If the file is part of an index, consider reindexing.

This guide will help you check for common problems that cause the log ” Error when retrieving file length for [” + fileName + “] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: index.

Log Context

Log “Error when retrieving file length for [” + fileName + “]” classname is Engine.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                if (fileExtension != null) {
                    try {
                        long fileLength = segmentReader.directory().fileLength(fileName);
                        files.put(fileExtension; new SegmentsStats.FileStats(fileExtension; fileLength; 1L; fileLength; fileLength));
                    } catch (IOException ioe) {
                        logger.warn(() -> "Error when retrieving file length for [" + fileName + "]"; ioe);
                    } catch (AlreadyClosedException ace) {
                        logger.warn(() -> "Error when retrieving file length for [" + fileName + "]; directory is closed"; ace);
                        return Map.of();
                    }
                }

 

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